• 2 or 3 preventive services for warranty and service contracted machines
    depending on the type and model.
  		• Estimates provided within 24 hours for workshop repairs.
  		• Repairs completed within 48 hours once estimates are approved.

    Response Times For breakdowns
    With the help of the Debug Regional Service Centers, which are located in Kandy, Kurunegala, Negombo and Matara. The following response times will be maintained for service calls.

    No.
    Areas our Services are provided

    Response Times Hrs.

    i

    Colombo metropolitan area & suburbs

    2

    ii.

    Kandy metropolitan area & suburbs

    2

    iii

    Kurunegala metropolitan area & suburbs

    2

    iv

    Negombo metropolitan area & suburbs

    2

    v

    Matara metropolitan area & suburbs

    2

    vi

    Anuradhapura metropolitan area & suburbs

    2

    vii

    Ratnapura metropolitan area & suburbs

    2

    viii

    Bandarawela metropolitan area & suburbs

    2

    ix

    Baticaloa metropolitan area & suburbs

    2

    x

    Peliyagoda metropolitan area & suburbs

    2
    xi Jaffna metropolitan area & suburbs

    2

    xii

    All Island

    Within 24 hrs

    Special Services
    Pick-up and Delivery Service is available within Colombo Metropolitan area and immediate suburbs.

    Our Contacts

    Breakdown Hotline : 011 7520087/88/89
    Repairs Information : 011 7520088/89, 011 5338263
    Pick-up & Delivery Reservations : 011 7520087
    Fax : 011 5338262
    Email : helpdesk@debugisp.net
      Copyright © 2009 Debug Group of Companies. All Rights Reserved.
    http://www.debug.lk