SERVICES PROVIDED BY THIS DIVISION
- Consultancy & Demonstrations
- Field Breakdown Support
- Field Services
- Onsite Repairs
- Workshop Repairs
CONSULTANCY & DEMONSTRATIONS
We provide our customers with consultancy services to give them the best possible and most cost effective solutions. Demonstrations are conducted internally and at customers’ sites for some applications.
FIELD BREAKDOWN SUPPORT
We visit customers’ sites for breakdowns and rectify problems then and there. This service will be provided free of charge for warranty service and Service Contracted Machines. Other customers will also be visited at a nominal charge.
FIELD SERVICES
We provide two or three preventive maintenance services per annum for warranty and services contract machines depending on the model. We also conduct chargeable services on requests by customers.
ONSITE REPAIRS
Free and chargeable onsite repairs are conducted to minimize the downtime for breakdowns.
WORKSHOP REPAIRS
With the state of the art workshop we posses, we conduct repairs at the workshop. Our well-trained technical personnel will check all the machines that come for repairs thoroughly and will submit estimates for approval.
We provide all the above services for HP Proliant Server,PC's the D-Link Range of Products which includes Active Networking Products such as Switches, Routers, Wireless Networking Products and Passive Products such as CAT5 Cables, CAT6 Cables and Fibre Products.
Helpdesk & Support
: 117520087/88/89
Email
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